Shipping Policy

ZenZo Designs offers flat rate shipping on all printed orders and free shipping on all non-printed orders.

PRINTED ORDERS

Flat rate shipping on all store orders; domestic and international.

United States

Orders are processed within 2-3 days.

Orders are delivered within 4-8 days.

Worldwide

Orders are processed within 5-9 days.

Orders are delivered within 10-30 days.

Australia

Orders are processed within 5-9 days.

Orders are delivered within 10-30 days.

Canada & Mexico

Orders are processed within 5-9 days.

Orders are delivered within 10-30 days.

Delivery times are specified for each product in the product description section.

Shipping Rates and Estimates:

Calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Flat rate shipping: We offer the following flat rate shipping.

Shirts	Shipping Time	Cost	Each Additional Item
USA	4-8 Business Days	$4.75	$2.40   Extra Item
Canada & Mexico	10-30 Business Days	$9.39	$5.39   Extra Item
Australia & NZ	10-30 Business Days	$12.49	$4.99   Extra Item
Rest of the World	10-30 Business Days	$10.00	$4.00   Extra Item
Sweatshirts, Hoodies
USA	4-8 Business Days	$8.49	$2.09  Extra Item
Canada & Mexico	10-30 Business Days	$12.69	$6.59   Extra Item
Australia & NZ	10-30 Business Days	$21.99	$9.99   Extra Item
Rest of the World	10-30 Business Days	$15.00	$10.00 Extra Item
Tote Bags
USA	4-8 Business Days	$4.69	$2.39   Extra Item
Canada & Mexico	10-30 Business Days	$9.29	$4.39   Extra Item
Australia & NZ	10-30 Business Days	$12.49	$4.99   Extra Item
Rest of the World	10-30 Business Days	$9.99	$3.99   Extra Item

Shipping Providers: USPS First Class, USPS Priority Mail.

Tracking: IPA Fully Tracked, Provided by Ascendia.

Shipping to Alaska, Hawaii and Puerto Rico and unincorporated territories of the United States can take an additional 7-12 business days.

Notification:

You will receive an order confirmation email followed by a shipping notification email when your order has shipped. During peak periods there may be some delays due to high volume of orders or postal service issues. We ask for your patience and understanding during these periods.

Track your order:

You can follow your delivery with the postal tracking number provided on your order. Please allow 48 hours for the tracking information to become available. You can track your order on our track your order page here or here at: EMS, Aftership, 17Track.

If you haven’t received your order within 32 days of receiving your shipping confirmation email, please contact us at sales@zenzodesigns.com with your name and order number, and we will look into it for you.

Refunds, Returns, and Exchanges:

ZenZo Designs has a no refund, no exchange policy. All sales are final.

No refund will be issued. No exchange will be issued.

EXCEPTIONS

Should your item be faulty or arrive in a defective or damaged state please contact us at sales@zenzodesigns.com within 7 Days and include pictures showing the issue and we will assist your further.

By making a purchase on the ZenZo Designs site, you acknowledge that you have read and agree to the ZenZo Designs No Refund or Exchange Policy.

Feel free to contact us at sales@zenzodesigns.com should you require further assistance.

NON-PRINTED ORDERS 

Free shipping on all non-printed orders; domestic and international.

Order Delivery Times

Orders are delivered within 1-2 weeks or 4-6 weeks depending on the product.

Delivery times are specified for each product in the product description section.

Orders Processing Times

Orders With 1-2 Weeks Delivery Are Processed Within; 3-5 Business Days.

Orders With 4-6 Weeks Delivery Are Processed Within; 7-10 Business Days.

Notification:

You will receive an order confirmation email followed by a shipping notification email when your order has shipped. During peak periods there may be some delays due to high volume of orders or postal service issues. Covid 19 may pose further delays depending on your location. We ask for your patience and understanding during these periods.

Track your order:

You can follow your delivery with the postal tracking number provided on your order. Please allow 48 hours for the tracking information to become available. You can track your order on our track your order page here or here at: EMS, Aftership, 17Track.

If you haven’t received your order within 42 days of receiving your shipping confirmation email, please contact us at sales@zenzodesigns.com with your name and order number, and we will look into it for you.

Refunds, Returns, and Exchanges:

ZenZo Designs has a no refund, no exchange policy. All sales are final.

No refund will be issued. No exchange will be issued.

EXCEPTIONS

Should your item be faulty or arrive in a defective or damaged state please contact us at sales@zenzodesigns.com within 7 Days and include pictures showing the issue and we will assist your further.

By making a purchase on the ZenZo Designs site, you acknowledge that you have read and agree to the ZenZo Designs No Refund or Exchange Policy.

Feel free to contact us at sales@zenzodesigns.com should you require further assistance.