FAQs

What countries do you sell to?

We sell to most countries worldwide. For a list of specific countries please see our shipping policy page.

If your country is not listed or you have any queries, please do not hesitate to contact us using our online contact form.

What do you charge for Shipping?

We offer flat rate shipping for printed orders and free shipping on non-printed orders.
For specific flat rates please refer to our shipping policy page.

What are your processing and delivery times?

Processing and delivery times differ for printed and non-printed orders.

PRINTED ORDERS

We offer flat rate shipping on all printed orders; domestic and international.

Order Processing and Delivery Times

United States

Orders are processed within 2-3 days.

Orders are delivered within 4-8 days.

Worldwide

Orders are processed within 5-9 days.

Orders are delivered within 10-30 days.

Australia

Orders are processed within 5-9 days.

Orders are delivered within 10-30 days.

Canada & Mexico

Orders are processed within 5-9 days.

Orders are delivered within 10-30 days.

Delivery times are specified for each product in the product description section.

NON-PRINTED ORDERS 

We offer free shipping on all non printed orders; domestic and international.

Order Delivery Times

Orders are delivered within 1-2 weeks or 4-6 weeks depending on the product.

Delivery times are specified for each product in the product description section.

Orders Processing Times

Orders With 1-2 Weeks Delivery Are Processed Within; 3-5 Business Days.

Orders With 4-6 Weeks Delivery Are Processed Within; 7-10 Business Days.

Please refer to our shipping page for more information or contact us using our online contact form should you have any queries.

Do you offer exchanges or returns?

No, ZenZo Designs has a no refund no exchange policy. Thank you for understanding.
For more information please refer to our returns and exchanges policy page.

Can I cancel my order?

There is a small window from the time when you place your order to when it is processed. If you contact us prior to this time, we may be able to cancel your order for you. Please contact us immediately and we can assist you further.

How do I contact you?

Should you have any queries, please do not hesitate to contact us by completing our contact form and we will get back to you as soon as possible.